C H A T P O I N T

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Activate and Deactivate a user

Web iOS/Android [Who can use: Business Owner and Admin, but Admin user cannot manage Business Owner] Logon by user of Business Owner or Admin. Find the user you want. Click the selected user, then turn on the  activation button to activate the user, else to deactivate. [Who can use: Business Owner and Admin, but Admin

Allocate disk capacity to user

Web iOS/Android [Who can use: Business Owner and Admin, but Admin user cannot manage Business Owner] Logon by user of Business Owner or Admin. Find the user you want. Click the selected user, then input the [Storage Quota] for the selected user. [Who can use: Business Owner and Admin, but Admin user cannot manage Business

Create a group

Web iOS/Android [Who can use: All user types, except External users. External users don’t have My Groups] Click [My Groups]. Enter a group name in the box [Filter the list /Create Group] next to the   add icon and below the screen top left. [Note: Group name can be composed of spaces and not be longer

Rename a group

Web iOS/Android [Who can use: Group creator] Click [My Groups] and list all groups you created. Click the group you want. Click the photo next to the group name shown on the screen top right. Pop up a screen of group information. Edit the group name next to the cancel icon, then press [Enter] to

Remove a group

Web iOS/Android [Who can use: Group creator] Click [My Groups] and list all groups you created. Click the group you want to delete. Click the   group deletion icon on the top right side of the screen. Then you will be instructed to type in extra info before you confirm the final step of deletion.

Update group photo

Web iOS/Android [Who can use: Group creator] Click [My Groups] and list all groups you created. Click the group you want. Click the group photo next to the group name shown on the screen top right. Pop up a screen of group information. Click the photo icon and select a photo from the file list.

Update group description

Web iOS/Android [Who can use: Group creator] Click [My Groups] and list all groups you created. Click the group you want. Click the group photo next to the group name shown on the screen top right bar. Pop up a screen of group information. Enter the description in the box below the word Description. Then

Add and Remove group members

Web iOS/Android [Who can use: Group creator] Click [My Groups] and list all groups you created. Click the group you want. Click the group photo next to the group name shown on the screen top right. Pop up a screen of group information. A user list is shown. To add a group member, turn ON

List group members (users)

Web iOS/Android [Who can use: All user types] Click [All Groups] and list all groups you created. Find and click the group you want from the group list. Click the group photo next to the group name shown on the screen top right bar. Pop up a screen of group information. All users are listed,

Limit group members to access group history

Web iOS/Android [Who can use: Group creator] Click [My Groups] and list all groups you created. Click the group you want. Click the group photo next to the group name shown on the screen top right. Pop up the [Group Information] screen. Tick the  box icon next to [Hide Past Messages] to hide the past history.