Sound notification on mobile
Web iOS/Android Not Applicable [Who can use: All user type] To enable and disable the sound on each of your accessible groups when a message received, toggle the corresponding the notification sound icon to ON and OFF for each corresponding group. However, if your chat group's sound notification is set to OFF, you
Forward a file to other signed-in accounts
Web iOS/Android [Who can use: Group members] At Group Chatting mode [Note: In Web version, this action is carried out by the [Forward] command] Go to the chatroom of a group (Group name is shown at the screen top). Move the mouse over the target file/message in the chatroom. Click the forward icon at the
Change user type
Web iOS/Android [Who can use: Business Owner and Admin, but Admin user cannot manage Business Owner] Logon by user of Business Owner or Admin. Find the user you want. Click the selected user, then update the User Type of the selected user. [Who can use: Business Owner and Admin, but Admin user cannot manage Business
Public share link (File)
Web iOS/Android [Who can use: Group members, except External user] Find out by the search mechanism, then click the selected file to be shared to others via Share Public Link. Then the selected file is auto-highlighted with background color and listed on the right side of the screen. [Note: If the file is not obtained
Two-factor authentication (2FA)
To enable two-factor authentication (2FA) for a user, please follow the steps below for both Web and iOS/Android: Select User Administration from the menu bar on the left. On User Administration screen, click on the desired user to navigate to User Detail of that user. Click TWO-FACTOR AUTHENTICATION (2FA) to display the following box: Note: the screenshot below is
Change user name
Web iOS/Android [Who can use: Business Owner and Admin, but Admin user cannot manage Business Owner] Login by user of Business Owner or Admin. Find the user you want. Click the selected user, and update the User Name of the selected user. [Who can use: Business Owner and Admin, but Admin user cannot manage Business
Related messages
Web iOS/Android [Who can use: Group members] Go to the group where your source file locates. Click the function icon next to the file name that you want. Click the [Related Messages] item from the selection menu. Now turn into a screen listing all previous records of chat messages that ever utilized the files. Click
Version Control
Web iOS/Android Move the cursor over a target source file. Click the function icon next to the source file name. Pop up a selection menu. Then select [Version Control] item form the menu. Pop up a [Document Version] menu at the right top of the screen. Then turn on the Version Control from the menu.
Change user email address
Web iOS/Android [Who can use: Business Owner and Admin, but Admin user cannot manage Business Owner] Login by user of Business Owner or Admin. Find the user you want. Click the selected user, and update the Email Address of the selected user. [Who can use: Business Owner and Admin, but Admin user cannot manage Business
Change user internal reference
Web iOS/Android [Who can use: Business Owner and Admin, but Admin user cannot manage Business Owner] Login by user of Business Owner or Admin. Find the user you want. Click the selected user, and update the Internal Reference of the selected user. [Who can use: Business Owner and Admin, but Admin user cannot manage Business
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