C H A T P O I N T

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Upload files to a folder

Web iOS/Android [Who can use: Group members] [Note: Multi-select is applicable with this function] On the screen right side, select and click the destination group or folder, to where the source files (e.g. from PC) will be uploaded. Click the  upload icon at the top right, and select multiple source files to be uploaded. [Who

Upload files to a chatroom

Web iOS/Android [Who can use: Group members] [Note: Multi-select is applicable with this function] Enter your message and use the  attachment icon to attach files to the message, then click the  deliver icon to send the file together with its attached messages. Then the message content and its attached are delivered. [Who can use: Group

Create keywords and values

Web iOS/Android [Who can use: Business Owner and Admin, but Admin user cannot manage Business Owner] Login by user of Business Owner or Admin. Click the   search key administration icon at the top right of the screen left. Pop up the [Search Key Administration] screen. Click the   open keyword group icon next to your selected

Forget login password

Web iOS/Android [Who can use: All user types] Access login screen. Click [FORGET PASSWORD], then popup a screen and ask your information process the password recovery, then click [RECOVER]. Login Name [Account login name] Domain [Workdomain code ordered] Email Address [Password will be sent to the email address you specified in User Detail] Access your specified

Move folders

Web iOS/Android [Who can use: Group members] [Note: Multi-select is applicable with this function] Move the mouse over the source folder. Click the function icon next to the source file or folder name, then popup a selection menu. Select [Move] item from the selection menu. Pop up a confirmation menu at the screen top, and

Chatroom Actions (Web)

Reply [Reply the message] Remove [Delete message including the file attached, only authorized to the owner and group creator] Copy [Refer to Information Transfer Actions (Web)] Download [Download the document] Document Chat [Go to chatroom of the document, i.e. document chat] Forward [Refer to Information Transfer Actions (Web)]

Move/Copy files

Web iOS/Android [Who can use: Group members] [Note: Multi-select is applicable with this function] Move files Move the mouse over the source file. Click the  function icon next to the source file name, then popup a selection menu. Select [Move] item from the selection menu. Pop up a confirmation menu at the screen top, and

Chatroom Actions (iOS / Android)

Reply [Reply the message] Remove [Delete the message, including files attached. Only authorized to the owner and the group creator] Copy [Refer to the Information Transfer Actions (iOS / Android)] Speak [Read the message by voice] Share [Refer to the Information Transfer Actions (iOS / Android)] Download [Download, open, and save the file] [Note: This item is shown only when the

Remove folders

Web iOS/Android [Who can use: Group members, except External users] [Note: Multi-select is applicable with this function] Go to the group where your source folder locates. Tap the  function icon next to the folder name that you want to delete. Tap the [Remove] item from the selection menu. Then tap the [OK] or [Cancel] to