C H A T P O I N T

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Overview

Workdomain A ChatPoint Workdomain (Workdomain Code, or Domain) is made up of channel groups, where team members work together to create and share their vision on different activities and projects, via effective communication groups and document exchange, also across multiple companies. A workdomain requires at least 5 characters containing numbers, and at most 10 characters. A workdomain is unique for successful registration, and duplication is

Getting started – Web

From the top bar of a chatroom, select 'Video Conference' icon to open a window for you to join video conference. Select 'Join Video Conference' (or similar wordings). The next screen is the user interface of a video conference. If you enable your camera, you can see yourself in the middle of the screen. A

Domain management

Web Login as user of (Business Owner or Admin). Click the domain management icon  at the top of the screen left. Pop up a [Domain Management] screen with domain and related information, by which you can view or update accordingly: Company Name Registered Email Address Registered Contact Person Registered Contact Phone Plan (upgrade and purchase

Versioning Guide

Web iOS/Android [Select multiple files for the same immediate actions such as Move, Copy, Remove, assign Search Keyword] [Who can use: All user types*] *External user can only view file versioning of own files Move mouse over the source file. Comes out a  square selection box. Click the box and it changes to . Then

Create a keyword group

Web iOS/Android [Who can use: Business Owner and Admin, but Admin user cannot manage Business Owner] Login by user of Business Owner or Admin. Click the   search key administration icon at the top right of the screen left. Pop up the [Search Key Administration] screen to create a Keyword Group. Click the  add keyword group

User account maintenance

Web iOS/Android For any user type Login by user. Click the user’s photo at the top of the screen left. If your login is not as a Business Owner or Admin, each of these 4 functions will not be viewed and managed by you: Purchase value added Workdomain management User Management Keyword Search Settings Then

Rename a folder

Web iOS/Android [Who can use: Group members] Go to the group where your source folder locates. Click the function icon next to the folder, then pop up a selection menu. Select the [Rename] item from the selection menu. [Who can use: Group members] Go to the group where your source folder locates. Tap the  function

Upload files to a folder

Web iOS/Android [Who can use: Group members] [Note: Multi-select is applicable with this function] On the screen right side, select and click the destination group or folder, to where the source files (e.g. from PC) will be uploaded. Click the  upload icon at the top right, and select multiple source files to be uploaded. [Who