Create a folder
Web iOS/Android [Who can use: Group members] Go to your target group or inside its folders. Enter the new folder name in the input box, then click the folder creation icon to create a folder. [Who can use: Group members] Go to your target group. Tap the folder creation icon to create a folder. You
Overview
Workdomain A ChatPoint Workdomain (Workdomain Code, or Domain) is made up of channel groups, where team members work together to create and share their vision on different activities and projects, via effective communication groups and document exchange, also across multiple companies. A workdomain requires at least 5 characters containing numbers, and at most 10 characters. A workdomain is unique for successful registration, and duplication is
Getting started – Web
From the top bar of a chatroom, select 'Video Conference' icon to open a window for you to join video conference. Select 'Join Video Conference' (or similar wordings). The next screen is the user interface of a video conference. If you enable your camera, you can see yourself in the middle of the screen. A
Domain management
Web Login as user of (Business Owner or Admin). Click the domain management icon at the top of the screen left. Pop up a [Domain Management] screen with domain and related information, by which you can view or update accordingly: Company Name Registered Email Address Registered Contact Person Registered Contact Phone Plan (upgrade and purchase
Recover messages
Web iOS/Android [You and the group creator can recover your chatroom messages together with previous attachments] Move your mouse over the removed message, then click the recover icon to recover the message including its previous attachments. The message content and its previously attached are then recovered. [You and the group creator can recover your chatroom
Create a keyword group
Web iOS/Android [Who can use: Business Owner and Admin, but Admin user cannot manage Business Owner] Login by user of Business Owner or Admin. Click the search key administration icon at the top right of the screen left. Pop up the [Search Key Administration] screen to create a Keyword Group. Click the add keyword group
User account maintenance
Web iOS/Android For any user type Login by user. Click the user’s photo at the top of the screen left. If your login is not as a Business Owner or Admin, each of these 4 functions will not be viewed and managed by you: Purchase value added Workdomain management User Management Keyword Search Settings Then
Rename a folder
Web iOS/Android [Who can use: Group members] Go to the group where your source folder locates. Click the function icon next to the folder, then pop up a selection menu. Select the [Rename] item from the selection menu. [Who can use: Group members] Go to the group where your source folder locates. Tap the function
Upload files to a folder
Web iOS/Android [Who can use: Group members] [Note: Multi-select is applicable with this function] On the screen right side, select and click the destination group or folder, to where the source files (e.g. from PC) will be uploaded. Click the upload icon at the top right, and select multiple source files to be uploaded. [Who
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