C H A T P O I N T

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Mobile Devices & Web Networks Access

Mobile Devices Access Allow to specify which mobile devices are permitted to login. Web Networks Access Allow to specify only on which network/IP addresses, such as office network, to login. It is realized that web access is convenient. However, for some business natures, this convenience may not meet the user company's security policy, as the

Create a folder

Web iOS/Android [Who can use: Group members] Go to your target group or inside its folders. Enter the new folder name in the input box, then click the folder creation icon to create a folder. [Who can use: Group members] Go to your target group. Tap the  folder creation icon to create a folder. You

Overview

Workdomain A ChatPoint Workdomain (Workdomain Code, or Domain) is made up of channel groups, where team members work together to create and share their vision on different activities and projects, via effective communication groups and document exchange, also across multiple companies. A workdomain requires at least 5 characters containing numbers, and at most 10 characters. A workdomain is unique for successful registration, and duplication is

Getting started – Web

From the top bar of a chatroom, select 'Video Conference' icon to open a window for you to join video conference. Select 'Join Video Conference' (or similar wordings). The next screen is the user interface of a video conference. If you enable your camera, you can see yourself in the middle of the screen. A

Recover messages

Web iOS/Android [You and the group creator can recover your chatroom messages together with previous attachments] Move your mouse over the removed message, then click the recover icon to recover the message including its previous attachments. The message content and its previously attached are then recovered. [You and the group creator can recover your chatroom

Create a keyword group

Web iOS/Android [Who can use: Business Owner and Admin, but Admin user cannot manage Business Owner] Login by user of Business Owner or Admin. Click the   search key administration icon at the top right of the screen left. Pop up the [Search Key Administration] screen to create a Keyword Group. Click the  add keyword group

User account maintenance

Web iOS/Android For any user type Login by user. Click the user’s photo at the top of the screen left. If your login is not as a Business Owner or Admin, each of these 4 functions will not be viewed and managed by you: Purchase value added Workdomain management User Management Keyword Search Settings Then

Rename a folder

Web iOS/Android [Who can use: Group members] Go to the group where your source folder locates. Click the function icon next to the folder, then pop up a selection menu. Select the [Rename] item from the selection menu. [Who can use: Group members] Go to the group where your source folder locates. Tap the  function